“Everybody at work is your ‘customer’ now. And you are theirs. Up, down, sideways, and diagonal. That’s because collaboration is the latest revolution sweeping across the workplace.” That’s why every employee needs to know The Art of Being Indispensable at Work.
So how do you become indispensable? Stop being a “Yes” person. There is only so much time in a day. The best advice is finish what you start—on time and within budget. “Real influence is the holy grail of the true go-to person.” How? Always be professional, use rational persuasion, and help others succeed. But especially mind your attitude.
These and other ideas, all with the ring of truth, are described within The Art of Being Indispensable at Work. An excellent gift for new graduates but also for friends who are feeling stuck in their job with no chance at promotion. 4 stars!
Thanks to Harvard Business Review Press and NetGalley for a copy in exchange for my honest review.